Refund Policy

MinePixel store products are digital items delivered to a Minecraft account. In most cases, completed purchases are final once the product has been delivered.

Please check your Minecraft username and basket carefully before completing checkout.

The checkout process is operated by Tebex Limited. Billing questions, payment problems, and refund requests may be handled through Tebex support.

If a product was not delivered correctly, contact support with your Minecraft username and purchase details.

Unauthorized chargebacks or payment disputes may lead to removal of purchased items and restrictions on the related Minecraft account.

Refund decisions may depend on delivery status, payment provider rules, and Tebex policies.